Privacy Policy

Effective Date: 09/21/2025

Last Updated: 06/26/2026

Motion CLT, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, services, or participate in our programs, including but not limited to our private events and business masterminds. By using our website or services, you consent to the data practices described in this policy.

1. Information We Collect

We collect personal information to provide and improve our services. This information may include:

A. Information You Provide Directly

Personal Details: Name, email address, phone number, mailing address, business name.
Onboarding Form Information: Any information given on onboarding form.
Call Recordings: We record the majority of calls.
Payment Information: Billing details, credit/debit card information (processed securely by third-party payment providers).
Account Credentials: Username, password, and security questions if applicable.
Communication Records: Emails, messages, feedback, testimonials, and support inquiries.

B. Information We Collect Automatically

Device & Browsing Data: IP address, browser type and language, device type, operating system, and referral sources.
Pageview & Usage Analytics: We automatically collect analytics about how you use our website, including the specific pages and content you view, the number of pageviews, the navigation paths you take through the site, the date and time of each visit, how long you spend on each page, and clicks and other interactions. We use this pageview and usage data to measure traffic, understand engagement, and improve our website and services.
Cookies & Tracking Technologies: We use cookies, pixels, and similar tracking technologies (including first- and third-party analytics and advertising tools, such as the Meta Pixel) to enhance user experience, analyze website traffic and pageviews, and improve our marketing efforts.

C. Third-Party Information

We may receive data from third-party services such as analytics providers, social media platforms, advertising partners, and affiliates.

2. How We Use Your Information

We collect and process your data for the following purposes:

Service Delivery: To provide access to our courses, programs, coaching, and digital content.
Communication: To send important updates, respond to inquiries, and provide customer support.
Marketing & Promotions: To send newsletters, special offers, and personalized advertisements (you may opt out at any time).
Security & Fraud Prevention: To detect unauthorized activity, protect against fraud, and comply with legal obligations.
Program Participation: To track your progress, engagement, and participation in programs.
Analytics & Site Improvement: To measure pageviews and overall site usage, analyze traffic and engagement trends, and improve the performance, content, and user experience of our website and services.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. Additionally, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your data under the following limited circumstances:

Service Providers: We may share information with third-party vendors who assist in processing payments, hosting services, marketing, or analytics.
Legal Compliance: We may disclose data if required by law, subpoena, or to protect our rights, property, and safety.
Business Transfers: If Smooth Operator Solutions undergoes a merger, acquisition, or sale, your data may be transferred to the new entity.

4. Data Security & Protection

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

SSL encryption for sensitive transactions.
Restricted access to personal data.
Regular security audits and updates.

5. Data Retention

We retain your personal data as long as necessary to fulfill our business obligations, comply with legal requirements, and resolve disputes.

6. Your Rights & Choices

You have the following rights regarding your personal information:

Marketing Preferences: Opt out of email marketing at any time by clicking “unsubscribe” in emails or contacting us directly.
SMS Messaging: You can cancel SMS service at any time by texting “STOP” to the shortcode.
Cookies Management: Adjust browser settings to block or delete cookies.

To exercise your rights, email us at hello@motionclt.com .

7. Cookies & Tracking Technologies

We use cookies to improve user experience and track website performance. By using our site, you agree to our cookie use.

Types of Cookies We Use:

Essential Cookies: Required for site functionality.
Analytics Cookies: Help us analyze site traffic and pageviews.
Marketing Cookies: Enable personalized ads.

You can manage cookie settings through your browser.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.

9. Children's Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us for removal.

10. California Privacy Rights (CCPA) & GDPR Compliance

Depending on your jurisdiction, you may have additional privacy rights under laws such as the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR).

If you are a California resident, you may request: Information on what personal data we collect, deletion of your personal data, to opt-out of data sharing.

If you are in the EU/UK, you may request: Data portability, restriction or objection to processing, withdrawal of consent at any time.

To make a request, email us at hello@motionclt.com .

11. SMS Communications Privacy

For users who have opted into our SMS messaging service:

We maintain the confidentiality of all mobile phone numbers and related information.
SMS opt-in data and consent information will never be shared with third parties for marketing purposes.
We utilize SMS communications solely for the purposes disclosed at the time of opt-in.
You may revoke SMS consent at any time by texting “STOP” to our shortcode.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

12. Policy Updates & Changes

We may update this Privacy Policy as necessary. Changes will be posted with the ‘Last Updated’ date. Continued use of our services after updates constitutes acceptance.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: hello@motionclt.com

📍 Mailing Address: 312 Bulkhead Way, St 104 PO 220, Clover, SC